How Rock Run Industries Meets High Demand for RV Parts with Mitsubishi Lasers
“The RV business is a low-inventory industry where late parts can throw everything off. When we added the Mitsubishi lasers with automation, we basically doubled our production of laser-blanked parts. We finally became a true lights-out operation because we can run the lasers unattended after hours.”
Rock Run Industries Founder and Owner Freeman “Fritz” Schlabach
The Challenge
Being a just-in-time supplier for the RV industry leaves little margin for error.
Being a just-in-time supplier for the RV industry leaves little margin for error. High quality and on-time delivery are essential, which is why Rock Run Industries, LLC uses Mitsubishi fiber lasers with automation to make RV and aluminum cabinet parts.
Rock Run Industries, based in the northern Indiana city of Millersburg, was founded by Amish entrepreneur Freeman “Fritz” Schlabach in 2007 to supply chassis parts and outside kitchen cabinetry to the RV industry.
Schlabach said fast-turnaround, on-time delivery of two weeks or less is critical to the company’s success.
The Solution
Schlabach said that service and support after the laser purchase is an integral part of the relationship with MC Machinery.
“I’ve been blown away how MC Machinery handles service,” he said. “They go above and beyond expectations and their service culture is miles ahead of the competition. The few times we’ve had issues, the Service Department was very knowledgeable about the equipment, and we were able to trouble shoot and fix the issues immediately over the phone.”